[30
NOV 00] CITY
CENTRE COMPANY NEWS
City Centre Company
Zones In With A New Team
High-profile
managers will be taking control of sections of Coventry city centre after
the area was split into three zones to improve efficiency.
Three
zone managers have been appointed by the City Centre Company, which
controls the day-to-day running of the central area, with the simple
brief: "Get to know your area."
The
managers, who are already in their posts, head teams of nine people, and
will become increasingly visible as they patrol their zones.
Mark
Nicholls, the City Centre Company's customer services manager, said:
"We
have divided the city centre into the shopping area, the cathedral and
university area and the western side which takes in Skydome, Spon Street
and The Belgrade Theatre.
"We
want our zone managers to be out and about learning about their area of
responsibility. They will
become a familiar sight to shopkeepers, businesses and those members of
the public who regularly frequent their zone.
"They
will provide customer service and be local points of contact for people
requiring assistance. There will be back up via radio contact with our
control room. We intend to rotate the teams so that eventually they are
familiar with every zone and are well known throughout the central
area."
 The
managers, who will be easily recognised in their bright yellow all-weather
jackets, are Gill Reading, Annette Ward and Tony Golding.
Birmingham-born
Gill is manager of the central shopping zone. She has worked in Coventry
for 12 months during which time she was employed by British Dressage at
the National Agricultural Centre, Stoneleigh.
She moved to the area from Leeds where she worked in the Civil
Service.
Annette
Ward was born in Essex, but has lived in Kenilworth and then Coventry for
the last 31 years. She was a security manager at Boots in Coventry for
five years and she is manager of the Cathedral and University zone.
Tony
Golding, manager of the Skydome zone, is Coventry born and bred and lives
in the Tile Hill area of the city. He worked in the bus industry for nine
years and in vehicle rental for 10 years. He is a season ticket holder at
Coventry City.
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