UK's leading driver Des Queenan has come up with a revolutionary design which is set to
improve deliveries across the Wanzl fleet.
For the last five months, whenever Des has not been on the road he has been designing,
specifying and recently taking delivery of a new customised truck.
Des, who has worked for Wanzl as their number one driver for ten years, explained:
"We knew the useable life of our existing lorries was coming to an end, and
because of my knowledge and experience gained in the transportation and packaging and
delivery of retail equipment, I was asked to design the vehicle."
The result is a truck which features a low profile chassis for easy unloading, whatever
the circumstances. Inside the lorry is an aluminium second decking system for double
stacking to increase effective use of the space available. An additional trailer unit
gives added flexibility.
The new design will enable up to 150 more trolleys or two full store loads to be safely
delivered at any one time - cutting customer's lead times.
Des's involvement is part of a continuous improvement scheme, based on the Japanese
management technique - Kaizen, which is at the heart of the Wanzl philosophy.
Wanzl UK managing director Jason Cloke, and commercial manager Andy Phillips say the
success of Kaizen lies in harnessing the power of the team, involving Wanzl personnel in
developing their skills to become responsible for new innovations and improved work
"In Des, for instance, we knew he was a good artist. He has a knack of drawing
caricatures of staff, for a start. We also knew that his years of experience on the road
meant that if anyone could develop our own design, then he was that person."
The first of the new-look lorries has already been delivered and several more are in
"I am working with a fantastically committed and motivated team and everybody is
optimistic about the future. The Kaizen philosophy is one of the valuable tools we have
used to bring about an upturn in turnover, a transformation in company image, and a very
healthy order book."