Bulkington residents who lost gas
supplies because of a major fault this week can seek compensation.
Three thousand homes were left without gas from Monday and a handful have still not had
Supply company Transco had up to 2,000 staff working round the clock to restore the
service and the majority of houses went back on the system yesterday.
"The only people who have not had their gas supplies turned back on are in the
properties where we failed to gain access. We had to draw a halt late last night as people
were starting to go to bed. Those homes will have been visited today.
"It is also half-term week so some people might well be away. We have to actually
gain access to be able to turn the gas off in the first place, and then again to restore
it. It is a very long-winded process but we worked around the clock.
"We put 2,000 people back on during Wednesday and 700 had been restored before
that. People have been very co-operative and understand that we have been doing our best.
"This is a very rare occurrence indeed. I am sure it is small comfort to the
people of Bulkington, but the amount of people who lose their gas supply in a year is
around 0.06 per cent.
"Compensation will be dealt with by the companies which actually sell the gas. We
dont sell it, just supply it, so people must contact their companies. I know that
British Gas Trading credit the next bill but other companies may well have different