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Hotline Help For Worried A-level Students

A special hotline and internet service has been set up to help students who haven't done as well as they hoped in their A-levels find courses at Coventry University.

The hotline - 0870 60 71 700 - is running to match students to the courses that suit their needs.

This year the hotline has doubled in size from 12 to 25 staff and is being staffed by students from the university.

New computers have been installed and the telephone system has been upgraded, providing nearly three times the number of lines compared to last year.

The students have been carefully selected and have received rigorous training to ensure that they are fully aware of the wide range of courses on offer, and can give the best possible advice.

They won't be the ones making the decisions on offers of a place at Coventry University, but they will know which Admissions Tutor is best placed to help.

This year voice mail has been introduced for Admissions Tutors, so if they are busy with another applicant, a message can be left and they can return the call.

Applicants can also get the latest clearing information by clicking on the clearing section on the university's website, where there will be a full list of courses with places available.

New this year is the Clearing Chatroom, which operates from 22 August on the university's website.

It will enable prospective students to talk about student life at the university with the students staffing the hotline.

Applicants will also be able to drop into the university's main administration block, directly opposite Coventry Cathedral, for advice from 16-28 August.

This year there is also an Open Weekend, 19-20 August, 10am-4pm.

Throughout the weekend students can come along and find out more about the courses available, talk to staff in the academic schools, and find out about finance and accommodation, including paying a visit to a student house.

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CWN / Education / Universities / Coventry University / 18 Aug 00

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This page modified on 10 November 2008 09:49:15AM