It was announced today that the new four-day collection scheme for household refuse will begin on Tuesday 15 February.

Councillor John McNicholas, Chair of the Environment and Transportation Policy Team said: 

"Having carried out surveys to establish what people would like from the refuse collection service, we found that there is already a high satisfaction level with the present service, but some customers were concerned about missed collections on Bank Holiday Mondays."

"The Environment and Transportation Policy Team were determined to meet this challenge, and asked Coventry Contract Services to provide a solution which would meet the needs of our customers. The four-day collection service is their answer to this problem.

"I am confident that the new arrangements will overcome these concerns, and allow the City Council to provide a service which is closer to our customer’s needs."

Councillor Lindsley Harvard, Chair of the Best Value Team added: 

"I am pleased that we have been able to bring together this new collection schedule, to provide the service people told us they wanted.

"A number of different parts of the City Council have worked together to provide this new service. It will both meet what our customers told us they wanted, and provide a value for money service for the city."

Councillor David Cairns, Deputy Chair of Coventry Contract Service Board said: 

"We have looked at the best way that Coventry Contract Services could provide the new service, and with the close co-operation of our workforce, we have produced a new schedule for collections."

He added: 

"This, along with modernising the equipment we use, will enable us to provide an efficient service at a competitive cost, while operating on only four days each week."

The new service will operate on four days – Tuesday to Friday each week to overcome the problem of collections on Bank Holiday Mondays. Special arrangements will be put into place to cover Christmas and New Year each year.

To inform every household across the city about the new arrangements, 120,000 leaflets will be delivered during the next four weeks. Everyone is urged to look out for the leaflet dropping on their doormat and to make sure they are familiar with the new collection days.